Minister for Main Roads and Local Government
The Honourable Warren Pitt
Tuesday, May 13, 2008
Forum to improve government’s one-stop-shop program
A forum about the Queensland Government Agency Program (QGAP) will examine the role of the one-stop-shop government agencies in regional Queensland centres.
Local Government Minister Warren Pitt, attending the QGAP forum today, said the meeting would explore the future of service delivery to those living in rural and remote areas of Queensland, and identify issues affecting QGAP agents working in these areas.
“The Queensland Government Agent Program is a whole-of-government service delivery initiative of State Government, through Smart Service Queensland (SSQ), which aims to provide fast and easy access to information, services and transactions,” Mr Pitt said.
“The QGAP Forum 2008 will provide a valuable opportunity for QGAP managers and representatives from government agencies, commercial partners and SSQ business areas to network with each other.”
Mr Pitt said the forum would facilitate a networking session, which would involve managers from all 68 QGAP offices.
“The forum will allow government agencies representatives, commercial partners and SSQ business areas to build stronger working relationships and develop a clear understanding about future directions,” he said.
“Areas to be addressed include: future QGAP service delivery opportunities and the SSQ management strategy for the next five years; issues and impacts affecting QGAP sites and potential resolutions; current QGAP operations; service agency changes and requirements; Blueprint for the Bush programs and how these affect QGAP sites; and commercial opportunities.
“The Queensland Government is committed to our rural and regional communities, and the role of QGAP offices is a vital part of this commitment.
“Linking QGAP offices to the Blueprint for the Bush initiative at a local level can only serve to further strengthen the government’s services for regional communities.”
Media contact: Minister Pitt’s Office 3227 8819